1. What is a cookie?
A cookie is a small text file stored on your device when you visit a website. Cookies let the site remember your actions and preferences (such as login state, language or consent choices) over a period of time, so you don’t have to keep re-entering them. Similar technologies — such as the browser’s localStorage, web beacons and pixels — work in the same way and are covered by this policy.
2. How we use cookies
We split cookies into three categories. Strictly necessary cookies are always on. Everything else only runs once you accept it through our consent banner. We use Google Consent Mode v2 so that, if you decline, no Google advertising or analytics cookies are written to your device.
3. The cookies we set
The table below lists the cookies and similar technologies you may encounter on this site. Third-party providers may update their own cookies from time to time; we review this list at least once a year.
| Name | Provider | Purpose | Expiry | Category |
|---|---|---|---|---|
| focus-cookie-consent-v1 | focusrefurbishmentltd.com | Stores your cookie consent choices so we don't ask you again on every visit. | 12 months (localStorage) | Strictly necessary |
| _ga, _ga_* | Google Analytics | Distinguishes unique users and sessions to produce aggregated, anonymised usage statistics. | Up to 13 months | Analytics |
| _gid | Google Analytics | Distinguishes users for 24 hours. | 24 hours | Analytics |
| _gcl_au | Google Ads | Used by Google Ads conversion linker to attribute conversions to ad clicks. | 90 days | Marketing |
| LeadConnector chat session cookies | leadconnectorhq.com | Maintains your live chat session and remembers chat preferences while you browse. | Session / up to 12 months | Marketing |
4. Managing your choices
You can change or withdraw your consent at any time by clicking Cookie preferences in the site footer or by using the button above.
Most browsers also let you block or delete cookies through their settings. The links below take you to instructions for the most common browsers:
Please note that if you block strictly-necessary cookies parts of the site (such as the contact form) may not work correctly.
5. Do Not Track
We honour your in-page consent choices, which take precedence over the older “Do Not Track” browser signal.
6. Changes to this policy
We may update this Cookie Policy when we add or remove services. The “last updated” date at the top of this page shows when it was last changed.
7. Contact
If you have a question about cookies or your privacy, please email office@focusrefurbishmentltd.com.